Terms and conditions of purchase of www.fannyjin.es
INTRODUCTION
The purpose of this document is to establish the conditions of use of the page, as well as the conditions of purchase through it by users.
We ask you to read these terms and conditions of purchase carefully. If you wish, you can print these conditions.
GENERAL INFORMATION
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to LILY ROSE MADRID, SL , with address at Calle de Manuel Cobo Calleja, 21 – Local E, CP 28947 Fuenlabrada (Madrid) and communications email infofannyjin@gmail.com, hereinafter the Responsible.
USE OF THE SITE
By using this website and placing orders through it, the user agrees to the following extremes:
- Use the website only for the purpose of consulting products and placing orders.
- Do not make any fraudulent or false orders. If an order is reasonably considered to be fraudulent, we are authorized to cancel it and inform the relevant authorities.
- Have legal capacity to enter into contracts (the user declares to be over 18 years old).
- Provide your contact information in a truthful and accurate way in order to send orders.
PERSONAL DATA PROTECTION
The processing of personal data that may be collected while browsing or contracting services is expressly included in our privacy policy, which you can access at any time by clicking on "Privacy Policy".
PURCHASE TERMS
Service availability. Users have the possibility of placing orders for the products offered through the website.
Product Information
The information shown on the website is current as of the date of last update.
We reserve the right to update/modify/delete information on this website at any time and without prior notice.
The modifications introduced will not be retroactive.
In the event that the web page contains links to other web pages and materials from third parties, such links are provided for informational purposes only, without our having any control over the content of said web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.
Product prices.
The prices of the articles are without taxes included, and shipping costs are not included, which will be added to the total amount.
we reserve the right to modify prices at any time, although the products will be invoiced based on the price in force at the time of placing the order (subject to product availability).
The purchase order will indicate both the total price of the product / products, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally valid at all times depending on the specific item in question.
Shipping costs
Shipping costs are paid by the customer and will be added to the total amount of the products.
Registration of users on the web.
To register you must fill in the available form. Your personal data will be requested in the form. Before sending the form you must accept these conditions, as well as our privacy policy.
You can access your personal area with your personal passwords.
From your personal area you can make the queries and modifications you need, as well as delete your registration.
How to place an order.
To place an order you must select the desired item or items. There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the necessary data for the purchase and subsequent delivery of the order.
If you are already registered on the web, you will not have to re-enter the data.
Before formalizing the purchase You must expressly accept these conditions, as well as our privacy policy.
The order is not formalized until the process is finished, which will happen when you have made the payment. During the process, before making the payment, you can modify the details of your order.
Clicking on "Pay" implies that you acquire and pay for the selected items, this step implies a binding commitment, accredited by the order receipt and by the web registration data, which constitute proof of the transactions carried out. The client will receive confirmation via email.
Language.
The contract will be formalized in Spanish language.
Availability of the products.
Orders are subject to product availability. If there are difficulties regarding the supply of the products or if there are no items left in stock, the client will be informed of this circumstance, either by mail or by phone and we will refund any amount that had been paid for the product or products not available or we will change the product for another of the same value, as decided by the client.
Way to pay.
You can use a bank card or bizum as a means of payment.
Only payments in EUROS are allowed.
Payment by card
In the case of payment by card, the total amount of the order (which will include the corresponding shipping costs) will be charged to the customer's account at the time of purchase.
In the event that any incident occurs during the card payment process (for example, denial of the card) the order will be automatically cancelled.
The payment system by bank card is made through the stripe gateway.
By clicking on "Pay" the user confirms with credit card.
To minimize the risk of unauthorized access, the payment gateway encrypts your credit card details. Credit cards will be subject to checks and authorizations by the issuing entity, if said entity does not authorize the payment, the order will be automatically canceled, informing the system to the client about said cancellation, no amount will be charged.
Pay by Bizum
In the case of selecting the payment system through Bizum, the particular and privacy conditions will be those established by Sociedad de Procedimientos de pago sl, which you have accepted before using said payment system.
Right to cancel the order.
LILY ROSE MADRID, SL reserves the right to reject the order of a client with whom there is a dispute.
Likewise, the Controller has the right to reject or cancel an order for justified reasons, such as:
- By error in the billing information (that are incorrect or impossible to verify)
- If there is suspicion of fraud with the bank card
- If it is not possible to send it to the indicated address
- If the payment has not been made before.
Delivery of orders.
Once the payment of the total amount of the order has been confirmed, the order will be sent to the address indicated by the client. We can collaborate with parcel and/or transport companies that will be duly identified in the order.
If the amount is not for the total, we reserve the right not to send the order until its full payment by the customer.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we could not meet the delivery date, we will inform you of this circumstance.
For the purposes of these conditions, it will be understood that delivery has occurred at the time in which you, or a third party indicated by you, acquire material possession of the products, which will be accredited by signing the receipt of the order. at the agreed delivery address.
Impossibility of delivery.
If it is impossible to deliver the order to the indicated address, we will try to deliver it again at a later date. For this, we ask that if you are not going to be at home, contact us to arrange delivery another day.
Return Policy
Fanny Jin reserves the right to reject returns sent after the established period, the fixed period is 3 days from the period of receipt of the merchandise or from the collection in the warehouse both physically and with its transport agency.
Once your order has been processed there is no possibility of cancellation.
We only accept returns of items with tare or factory defect.
We recommend that you send by registered mail or with acknowledgment of receipt. Fanny Jin will not be responsible for returns that do not arrive at your warehouse. The shipping costs of the items you wish to return will be at your expense.
Fanny Jin will not accept returns shipped due.
Returned items will be carefully inspected. Once verified by the quality department, the corresponding amount will be paid, in the same way it was paid.
The return will be made as soon as possible and, in any case, within 30 days following the receipt in the store of the items through a return voucher for the store.
Only the amount of returned products will be refunded. Once paid you will receive an email with the return voucher.
RESPONSIBILITIES
The access and that of this web page is the responsibility of the users. It is not covered by a guarantee by LILY ROSE MADRID, SL
- The childishness, availability, continuity, the absence of security deficiencies of the website
- That the content of the page or the information that is passed through it is free of traffic or other harmful elements as well as errors, omissions or incorrectness
- The possible damages or losses that could derive from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the web page
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, nor of the damages that may be caused by third parties through illegitimate interference that is beyond the control of LILY ROSE MADRID, SL.
- LILY ROSE MADRID, SL is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided whenever it processes other parties.
Mere access to the website does not imply any type of commercial relationship between LILY ROSE MADRID, SL and the user.
Assignment of rights and obligations.
The contract is binding both for the client and for LILY ROSE MADRID, SL, as well as for our respective successors, assignees and successors in title. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of LILY ROSE MADRID, SL. We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its validity. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, if applicable, you, as a consumer, have recognized by law, nor will they nullify, reduce or limit in any other way the guarantees, both express and tacit, that we could have granted.
Acceptance of the terms and conditions
The acceptance of these terms and conditions is necessary for the processing of any order.
The information displayed on this web page is current on the date of the last update. LILY ROSE MADRID, SL reserves the right to update/modify/eliminate information on this page at any time and without prior notice.
LILY ROSE MADRID, SL reserves the right to modify these terms and conditions of purchase.
If you do not agree with the modifications introduced, we recommend that you do not use our website.
Intellectual property and copyright
The user acknowledges and consents that all copyright, registered trademark and other industrial and intellectual property rights on the materials or contents that are provided as part of the web page correspond in all names to LILY ROSE MADRID, SL. The user may make use of said material only in the manner in which he is expressly authorized.
APPLICABLE LEGISLATION AND JURISDICTION
The use of this web page and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the exclusive jurisdiction of the Spanish courts and tribunals.
You can make any complaint and claim by contacting LILY ROSE MADRID, SL or by email at infofannyjin@gmail.com
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