ACCESS TO CATALOGS AND ORDERS
Our warehouse is located in Fuenlabrada (Madrid) within the Cobo Calleja industrial estate.
We will be delighted to receive you at Calle de Manuel Cobo Calleja, 21 – Local E, CP 28947 Fuenlabrada (Madrid)
We carry out exclusive wholesale, so in order to access prices and all our collections you would have to register as a store registered in the retail trade of clothing to be able to access our catalogs and prices.
You will see within the menu a tab with the text "REGISTER" click on the section and fill out the registration form
Registrations are validated manually, so they will be validated within our business hours. We recommend that you check your email in spam or junk mail in case you have been asked to register for activity to finish validating your account. . If you are not sure if you have attached the activity registration, send it to infofannyjin@gmail.com to speed up the validation process of your account as much as possible.
No, we carry out wholesale sales of our collections exclusively to stores registered in commerce, so it is not possible to validate your account.
NoWe exclusively do wholesale.
NoAt this time there is no minimum purchase order in our wholesale online store.
It depends on the model, you can buy the item by loose sizes or in packages.
SHIPPING
As long as your order is placed before 14:00 p.m. on business day (understood as work from Monday to Friday that does not coincide with holidays) and do not carry within it any article in which a higher shipping date is indicated, your order will be sent on the same day, with delivery being made in the subsequent 24/48 hours. labor
As indicated in the product sheet, your order will not be shipped until the estimated shipping date indicated on said garment.
No, our transport agencies do not ship on Saturdays, so orders are delivered from Monday to Friday.
Once your order has been sent, you will receive an email with the locator of your shipment from SEUR. With said locator, you will be able to see where your order is located on the carrier's website.
Once you have access to the catalogs and prices, you will see the shipping price on the "checkout" page once you have filled in the destination country and province data.
Please make sure that you have correctly indicated the country of destination and the province where your shipment is going.
Yes, you can pick it up, at the end of the purchase you will have the option to request the collection in our warehouse, once it has been confirmed that your order is ready to be picked up, you must send the label via WhatsApp
Yes, you can do it, at the end of the purchase select the option "I pick up my package in the warehouse" under "Pick up in warehouse", once your order is ready to be picked up we will notify you by email.
Yes, we are clothing wholesalers who ship to the entire European Union and the US.
Contact us via WhatsApp and we will give you all the available options for your shipment.
Yes, we ship with the shipping agency MOSCA
CUSTOMER SERVICE
Our customer service hours are Monday through Friday from 10:00 a.m. to 19:00 p.m.
You can contact us through the following means:
WhatsApp +34 607 923 662: from Monday to Friday from 10:00 a.m. to 19:00 p.m. in the case of not being connected, we will try to respond as soon as possible.
Email: from Monday to Friday from 10:00 a.m. to 19:00 p.m. via email infofannyjin@gmail.com
Outside of our working hours we will try to answer as soon as possible.
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